Governing Principles

At Terrapin Solutions, we believe..

  • That solving real problems by providing winning solutions with exceptional service translates into long-term customer relationships.
  • Manipulating customers into products & services that don't solve real problems and don't provide meaningful benefits may produce short-term results, but will not translate into long-term, healthy customer relationships.
  • Integrity is non-negotiable. We expect this from our suppliers and demand it of ourselves. Being “ridiculously responsive” to our partners and customers is key to differentiating Terrapin in a crowded marketplace.
  • We are building something bigger than ourselves… A business that will be meaningful to our customers, to our employees, and to our families for years to come.